If you read my story, you’ll see that I was first introduced to Whole Body Vibration in Canada via a brand called T Zone. The Zaaz machine is just the T Zone machine rebranded, you can see proof of this on their FDA listing here. This type of machine is one of the earliest Chinese fake Whole Body Vibration machines, where they advertise to have all of the benefits of scientifically proven products, but have significantly weaker specifications. People are lured into these machines via a sales pitch in Costco, and will feel some immediate effects associated with the massage these machines provide, but with no other machine to compare, people are unaware of the deep activation of the muscles and neurological stimulation that the real technology provides. The market value of machines like these is no more than a few hundred dollars, and at over $2000 in Costco, the price is the real rip off when it comes to the Zaaz 20K. Due to the excessive price and limited benefits of the Zaaz 20K, I do not recommend this machine.
The 20K scored a total of 25 points on the Performance badge. The 20K is limited to a very low G level due to its low frequency range only, both of these factors mean that the 20K is very limited in benefits. The 20K does not show frequency on the control panel, just speed levels.
The Zaaz brand has not been studied and therefore no research has been performed on the 20K model.
Zaaz scores 25 points and fails on the Company badge due numerous false information published in their advertising. They publish false information about human tolerance to G force, reference Power Plate studies as proof that their technology works while also suggesting Power Plate is dangerous. Since Zaaz is a variation of a private labelled machine, zero points were given for innovation. We could find no evidence of any charitable donations or charity programs by Zaaz.
The 20K scored only 26 on the Warranty badge, mostly due to the failing of the Company badge. The reason that the Company badge is so important to the Warranty badge, is because product warranty is only as good as the company behind it. The 20K has a 2 year warranty on labour, parts and motor, and a 30 day returns policy with shipping and a huge 20% restocking fee. The 20K is serviced on site, and while parts are available under warranty, I was not able to purchase parts after warranty.
The 20K support program is below average. There is no personalised support offering, no courses or workshops, and the online resources appear to consist of an assembly video, and some exercise video tips on their social media pages, the quality of those tips is quite poor. A DVD and user manual is provided in the box, of low quality. Zaaz have a business hours phone number, live chat and are active on social media.