Rock Solid RS2200

Summary

The Rock Solid RS2200 is a low frequency, pivotal machine, it is a low end private labelled machine from China. These machines are not a true representation of Whole Body Vibration, and unfortunately due to their low cost, a lot of people own them and never experience the true benefits of the real technology. That being said, there are a small number of benefits to using a machine like this, unless someone is limited by budget and mostly concerned with a benefit such as improved balance, a machine like the Rock Solid RS2200 will do the job. I would not recommend the Rock Solid RS2200 otherwise, and not only that, there are plenty of other private labelled machines with the same specs at a lower price point.

Performance

The RS2200 scored a total of 20 points, making it a fail on the Performance badge. The RS2200 is a low frequency pivotal machine, which can be found sold under several different brand names. The frequency range is from 3 to 12Hz, which is not displayed on the control panel, only speed levels.

• 4 points were awarded for a maximum G force of 3g’s
• 0 points were awarded for a high frequency capacity
• 10 points were awarded for a low frequency capacity
• 0 points were awarded for an accurate frequency display
• 6 points were awarded for the platform size

Science

The RS2200, has not been used in scientific research, therefore, the RS2200 failed the Science badge with a score of 0.

• 0 points were awarded for the performance pass
• 0 points were awarded for a research proven brand
• 0 points were awarded for a research proven model

Company

Rock Solid scored 26 on the Company badge, giving them a fail. Rock Solid do not advertise correct frequency, and don’t advertise the G force at all. Rock Solid advertise incorrect information about the product (e.g. attribute benefits from high G machines), and incorrect information about the technology (e.g. claim that low speed, low amplitude products are clinically supported for 30+ years).  There is no innovation from Rock Solid, they are simply an importer of a Chinese private labelled product, operating since 2012. There is no charitable program advertised on the Vibeplate website, nor could we find any examples of this.

• 20 points were awarded for integrity
• 6 points were awarded for 6 years in business
• 0 points were awarded for innovation
• 0 points were awarded for charity

Warranty

The RS2200 fails the Warranty Badge due to also failing the Company badge, with a score of 23. As explained in our methodology, a warranty is only as good as the company behind it, and Rock Solid leave a lot to be desired. The RS2200 Cardio has a standard 2 year warranty, but you have to return your machine for warranty purposes and pay for the shipping! There is a 30 day returns policy with shipping both ways payable by the customer. Spare parts are held by Rock Solid but repairs are by return to Rock Solid and not onsite.

• 0 points were awarded for a Company pass
• 0 points were awarded for the warranty
• 6 points were awarded for the returns policy
• 10 points were awarded for parts availability
• 0 points were awarded for servicing onsite

Support

The RS2200 has limited support, scoring 10 and thus failing the Support badge. No personal support, online training resources, or courses/workshops are available. The machine comes with a basic user manual and wall chart. Rock Solid do not advertise a phone number on their website, no live chat, and their social media pages are rarely updated.

• 0 points were awarded for personal support
• 0 points were awarded for online training resources.
• 10 points were awarded for “in the box” support.
• 0 points were awarded for courses & workshops.
• 0 points were awarded for communication.